Data Protection

Predicts' Privacy Policy

Your personal data matters to us. On this page, we set out clearly what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

Why We Respect Your Privacy

Predicts believes your data belongs to you — and we take every measure to keep it that way.

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End-to-End Encryption

All your data is secured with SSL/TLS encryption. No third party can access your personal or financial information.

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Data Is Never Sold

Predicts never sells or rents your personal information to third parties. Your data is used solely to improve our services.

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Full Transparency

What data we hold and why — it's all laid out clearly in this Policy. No hidden agendas.

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Your Control

You can view, correct, or request deletion of your data at any time.

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Cookie Controls

We use cookies to improve your experience. You can update your cookie settings at any time.

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Legal Compliance

Predicts complies with international data protection laws. Your information is handled entirely within a legal framework.

In Brief: Predicts (predicts.onl) is fully committed to protecting your privacy. This policy explains what information we collect and how it is used.

1

Introduction to Privacy Policy

Welcome to predicts (predicts.onl). This Privacy Policy ("Policy") explains how we — the predicts platform — collect, use, store, and protect your personal information.

By using our website or app, you agree to this Privacy Policy. This Policy forms part of our Terms & Conditions section and should be read alongside it.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — not legal jargon — so you can understand it easily. Predicts is a platform built specifically for users in Bangladesh, so your local needs and concerns are our top priority.

Please Note: This policy may be updated at any time. When changes are made, the revised date will appear at the top of the page, and you will be notified by email for any significant updates.

2

What Data We Collect

Predicts collects two types of data — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification
Contact Information Email address, mobile number Account Management
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Information Betting history, game preferences Service Improvement
Technical Information IP address, device information, cookies Security & Fraud Prevention
Location Information Approximate location (IP-based) Regional Service Compliance

We only collect information that is strictly necessary — nothing more. Your full payment card number and CVV are never stored on our servers; they are processed directly through the payment gateway.

3

How Your Data Is Used

Predicts uses your information only for the purposes listed below. It will not be used for any other reason:

  • Account Management: Login, password reset, and account security.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Payment Processing: Deposit, withdrawal, and bonus management.
  • Customer Support: To resolve your questions and complaints.
  • Personalized Experience: To show you games and offers tailored to your preferences.
  • Security: To detect and prevent suspicious activity.
  • Legal Obligation: To meet regulatory requirements.
  • Contact: To keep you informed of important updates, promotions, and offers (you can opt out at any time).

We never sell your data to advertisers. To stop marketing emails, click the "Unsubscribe" link in any email we send.

4

How Long We Retain Your Data

Predicts does not retain your data longer than necessary. However, certain information may be kept for a specified period due to legal obligations.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Requirements
Transaction History 7 years Financial Compliance
Customer Support Records 3 years Service Improvement
Marketing Preferences Until consent is withdrawn Respecting Your Preferences
Log & Technical Data 12 Months Security Monitoring

After the applicable retention period, data is securely deleted or anonymised.

5

Sharing Information with Third Parties

Predicts does not sell or rent your personal data to third parties. However, limited data may be shared in certain circumstances:

  • Payment Processors: To process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
  • KYC Verification Provider: With authorised agencies for identity verification.
  • Legal Authority: When required by a court order or government directive.
  • Technology Provider: With hosting and cybersecurity providers.
  • Corporate Changes: In the event of a merger or acquisition, though you will be notified in advance.

All companies with whom data is shared are required to comply with Predicts' privacy standards and may not use your information for any other purpose.

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Cookie Policy

Predicts uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.

We use the following types of cookies:

  • Essential Cookies: Required for staying logged in and keeping your account secure. These cannot be disabled.
  • Functional Cookies: To remember your language and preferences.
  • Analytics Cookies: To understand which pages are visited most and improve the site accordingly.
  • Marketing Cookies: To show relevant offers (you can turn this off).

You can delete or block cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the site.

On your first visit, we display a cookie consent notice where you can set your preferences.

7

Your Data Rights

As a Predicts user, you have the following rights regarding your personal data:

Right of Access The right to know what data we hold about you.
Right to Rectification Right to correct inaccurate information.
Right to Erasure Request deletion of your data under certain conditions.
Right to Object The right to opt out of marketing communications.
Portability The ability to download a copy of your data.
Restrict Processing The right to request restricted processing in certain circumstances.

To exercise any of these rights, email us at: support@predicts.onl — We will respond within 30 days.

8

Children's Privacy

Predicts is strictly a platform for adults (18+). We do not knowingly collect any data from users under the age of 18.

If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.

If you believe a minor is using our platform, please contact us immediately.

For Parents: Use Parental Control software to keep your child away from this site.

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Our Data Protection Measures

Predicts applies industry-leading standards to protect your data:

  • SSL/TLS Encryption: All data transfers are encrypted.
  • AES-256 Encryption: Sensitive data stored in our databases is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & DDoS Protection: To defend against cyberattacks.
  • Regular Security Audits: Penetration testing by third parties.
  • Staff Training: Only authorized personnel can access your data.

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

10

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with us:

  • Email: support@predicts.onl
  • Live Chat: Available 24/7 via the bottom-right corner of the website

We typically respond within 24–48 hours. Data protection requests are handled in full within 30 days.

We also welcome your feedback on our Privacy Policy. Your input helps us make it better.

Your data is secure — join now

Your privacy is always protected at Predicts. Register with confidence and enjoy the best betting experience in Bangladesh.

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